Single Point of Contact to Solve all Service Needs
CDCE offers a single point of contact for all procurement, configuration, installation and service needs. A qualified CDCE technician is just a call away and, in most cases, can meet face-to-face with our client within minutes to a few hours if necessary. CDCE always reviews current mounting options with clients to determine the most cost-effective and cleanest mounting solutions to suit all of the variations in specific vehicles. As fleet vehicles are retired or replaced with newer vehicles over the coming years, CDCE can easily provide the services needed to efficiently swap and adapt the city's mobile computer systems to the new vehicles.
Top Customer Satisfaction
CDCE has been supporting clients since 1984. Our established reputation has withstood the test of time to always be there when YOU need us. Our computer knowledge, wireless connectivity, mobility expertise, and industry certifications have qualified us as Panasonic's West Coast leader in public safety mobile computing integration and installation.
Scalable Installation Services
CDCE provides after-hours, on-site installation service by utilizing three installation teams and four mobile field service technicians. Scheduling installations and service calls around your networkers' shifts enables your departments to keep their vehicles and staff in the field during their normal working hours, where they can meet the needs of their customers and constituents.Up to five vehicles can be housed and serviced at one time at CDCE's installation facilities. The vehicles will be under cover and in a locked, secure environment for vehicle and asset safety.
Extensive Analytical Services
CDCE also functions as a consultant and solution project coordinator to customers. We do not push technology and pseudo-solutions that may have no relation to the business at hand or the overall business needs of our customers.One of the best things we do for our customers is help to analyze the strengths and weaknesses of current field service computer systems and how they operate. Our first-line field supervisors and technicians have had extensive ride-along time with patrolmen and troubleshooters. We know when our customers' field and emergency teams could use better tools to make their jobs safer and more efficient; our goal is to provide those tools with a single point of contact to support and help them perform their tasks. Wireless solutions should smoothly integrate and help your business to meet its requirements both now and in the future. We know you and your people have a tough job to do, and so does your equipment. Your field mobile force needs to be both safe and productive as they use various pieces of equipment to perform their jobs. Choose a company that makes a solution recommendation based on a holistic approach to deploying wireless technology by considering total cost of ownership, system/equipment benefits, and optimal functionality in the field.